Contact Us

Telephone Contacts

  • Main Number: (413) 733-4540
  • Toll-Free: 800-Med-Stop (633-7867)
  • Claims Fax: (413) 733-4612
  • Sales Fax: (413) 747-8418

Mailing Address

2077 Roosevelt Avenue
Springfield, MA 01104

Email Us

  • For website Log-In, click here
  • For information regarding benefits, the status of a claim or questions concerning your Explanation of Benefits (EOB), click here
  • For information regarding providers or provider networks, click here
  • For information regarding eligibility, or to request an ID card, click here
  • For information regarding website access, electronic claims or provider access, click here
  • For information regarding our products and services, click here